Booking policy

Maximum room capacity: 2 3 4 people can.

Early check in is provided free of charge, subject to availability.

Late check out is provided upon availability with an extra charge of 50% on the current room price in case the customer stays until 18:00. In case of stay from 18:00 onwards, the customer will be charged extra the full amount of the current room rate.

Luggage storage available for early arrivals and late departures.

Children

Children over 12 are counted as adults and the extra person pricing policy is followed.

The suites can accommodate children from 0-12 years old. For children from 0-2 years there is no extra charge and a baby cot is provided free of charge.

Pets

Upon consultation.

Payment Policy

Flexible Price – Flexible Price Cancellation Policy

  • A deposit of 30% of the total amount of stay is required to confirm the reservation.
  • In case of cancellation or change of dates up to 30 days before arrival, the deposit is returned to the customer.
  • In case of cancellation or change of dates more than 30 days before arrival, the deposit is not returned to the customer.
  • In case of cancellation or change of dates more than 48 hours before arrival, the total amount is charged to the customer’s card.

Non-Refundable Price – Non-Refundable Price Cancellation Policy

  • This is a last minute booking. Last minute bookings cannot be modified or canceled without penalty. If you wish to amend or cancel this reservation, please review the Cancellation Penalty Policy below and contact our reservations department.
  • Please note that there are no refunds for cancellations or no-shows. This price is only available on a non-refundable basis.

Transfer from / to airport / port

By appointment [ for a fee].

Taxes and fees that included in the price

City fees
are included
0.50%

VAT

included

13.00%

not included in the price

State Accommodation Tax

€0.50

Per room
per night

MHTE 1351K122K0075900